This Privacy Policy describes how Rivlo Shop (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Rivlo.Shop.

1. Information We Collect

To provide you with the best experience and fulfill your orders for cameras and accessories, we collect the following:

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers or other accepted payment types), email address, and phone number.

  • Device Information: We automatically collect certain information about your device, including your IP address, web browser, time zone, and some of the cookies that are installed on your device.

  • Support Information: Any information you provide when contacting our support team at help@Rivlo.Shop.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill Orders: Process payments, arrange for shipping (to 618 S Merton St, Aberdeen, SD 57401, USA if applicable for returns), and provide you with invoices and order confirmations.

  • Communication: Respond to your inquiries, provide technical support for your camera equipment, and send you updates regarding your order.

  • Risk Assessment: Screen our orders for potential risk or fraud (specifically, your IP address).

  • Marketing: If you have opted in, we may send you information or advertisements relating to our latest camera gear and brands.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above. For example:

  • Service Providers: We use platforms like Shopify to power our online store.

  • Payment Processors: To securely handle your transactions.

  • Shipping Partners: To ensure your camera equipment is delivered to your doorstep.

  • Compliance with Laws: We may share your information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Security

We take the security of your data seriously. Given the high-value nature of camera equipment, we use industry-standard encryption and secure socket layer (SSL) technology to protect your information during transmission.

6. Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.

7. Contact Us

For more information about our privacy practices, or if you have questions, please contact us by email or mail:

  • Email: help@Rivlo.Shop

  • Address: 618 S Merton St, Aberdeen, SD 57401, USA